Maryland HVAC Pro

1. Acceptance of Terms

By accessing or using the Maryland HVAC Pro website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Nature of Services

Important: Maryland HVAC Pro operates as a marketing and lead generation service. We are NOT a licensed HVAC contractor and do NOT directly provide HVAC installation, repair, or maintenance services.

Our services include:

• Connecting customers with qualified, licensed HVAC contractors
• Providing information about HVAC services and options
• Facilitating communication between customers and service providers
• Offering educational content about heating and cooling systems

3. Third-Party Service Providers

When you contact us for HVAC services, we connect you with independent, licensed HVAC contractors who perform the actual work. These contractors are:

• Independent third parties not employed by Maryland HVAC Pro
• Responsible for their own licensing, insurance, and business practices
• Solely responsible for the quality, safety, and completion of work performed
• Subject to their own terms, conditions, warranties, and guarantees

Maryland HVAC Pro is not responsible for the actions, work quality, pricing, or any issues arising from services provided by third-party contractors.

4. No Warranties or Guarantees

Maryland HVAC Pro makes NO WARRANTIES OR GUARANTEES regarding:

• The quality, timeliness, or completion of work by third-party contractors
• The accuracy of pricing estimates or service descriptions
• The availability of contractors in your area
• Response times for service requests
• The licensing, insurance, or qualifications of contractors (though we make reasonable efforts to verify these)

Our website and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARYLAND HVAC PRO SHALL NOT BE LIABLE FOR:

• Property damage, personal injury, or any damages resulting from services performed by third-party contractors
• Disputes between customers and contractors regarding pricing, quality of work, or service delivery
• Indirect, incidental, special, consequential, or punitive damages
• Lost profits, revenue, data, or business opportunities
• Errors or omissions in website content

Our total liability for any claim shall not exceed the amount you paid us for services, if any.

6. User Responsibilities

You agree to:

• Provide accurate, current, and complete information when requesting services
• Verify the licensing, insurance, and credentials of any contractor before engaging their services
• Review and agree to contractor terms, pricing, and warranties before work begins
• Resolve any disputes directly with the contractor who performed the work
• Use our website lawfully and not for any fraudulent or harmful purposes
• Not attempt to interfere with website operations or security

7. Call Tracking and Recording

By calling phone numbers displayed on our website, you consent to call tracking, recording, and monitoring. Call data may be used for quality assurance, training, analytics, and to connect you with service providers. See our Privacy Policy for details.

8. Intellectual Property

All website content, including text, graphics, logos, images, and software, is the property of Maryland HVAC Pro or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

9. Prohibited Uses

You may not use our website or services to:

• Violate any local, state, federal, or international law
• Transmit harmful code, viruses, or malicious software
• Impersonate any person or entity
• Harass, abuse, or harm others
• Collect user information without consent
• Interfere with website security or operations
• Engage in any fraudulent activity

10. Indemnification

You agree to indemnify, defend, and hold harmless Maryland HVAC Pro, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or violation of any rights of another party.

11. Dispute Resolution

Disputes with Contractors: Any disputes regarding services, pricing, quality of work, or warranties must be resolved directly with the contractor who performed the work. Maryland HVAC Pro is not a party to these disputes.

Disputes with Maryland HVAC Pro: Any disputes arising from these Terms or our services shall be governed by the laws of the State of Maryland, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of courts located in Frederick County, Maryland.

12. Arbitration Agreement

Any dispute or claim relating to these Terms or our services shall be resolved by binding arbitration in accordance with the American Arbitration Association's rules, rather than in court, except that you may assert claims in small claims court if your claims qualify. There is no judge or jury in arbitration.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

15. Contact Information

If you have questions about these Terms of Service, please contact us: